WE VALUE YOUR GOALS
CSS, like Accountable Care Organizations (ACOs), prioritizes the improvement of patient care and the decrease of care costs. We know the value of collaboration and care coordination, which is why we’ve developed solutions with your inter-disciplinary needs in mind.
WE SHARE YOUR MISSION
We invite you to use our resources—both software and clinical staff—to get the job done. CSS shares many of the core ACO goals. By adding CSS to your collaboration, you can lessen the burden of back-office work, while lowering healthcare costs, and improving patient wellness.
WE DO OUR PART, SO YOU CAN DO YOURS
Our solutions are designed to lessen the administrative burden on your staff—especially your clinicians. Because our software uses a standard SOAP format, it will be familiar to your clinicians, making it easy to learn and use. Further, our solutions use automation, and generate reports and recommendations with little to no administrative support. Let us work behind the scenes so that your staff can focus on day-to-day operations and patient interaction.
WE HELP YOU FIND THE RIGHT FIT
We will help you focus your program efforts to your main areas of interest or concern, such as hospital readmission reduction, patient engagement, and medication coaching. Our solutions are available in several delivery models, such as licensing (you use our software to do it all yourself), delegated (you pass the work over to our clinicians), and homecare network (you invite our homecare pharmacists to make home visits to your most at-risk patients).
For nearly 2 decades, pharmacists and technologists at CSS have built and curated a world-class clinical recommendations engine to power MTM and other clinical programs to improve patient care.
CLINICAL RECOMMENDATIONS ENGINE
We understand the value of achieving successful outcomes for your programs. Our sophisticated data management processes allow for robust reporting and data extracts to meet your needs.
ROBUST REPORTING & ANALYTICS
We have a powerful suite of tools that put you in complete control of your programs. Customize your business rules, track progress and manage all program elements with ease.
CLINICAL PROGRAM MANAGEMENT
We continue to be leaders in ensuring our customers are at least two steps ahead of regulatory changes that may be on the horizon, including the ability to fully support you during audits.
FRONT LINES OF REGULATION
We offer a variety of add-on solutions and 3rd- party integration options to ensure every element of your clinical programs is addressed, including phone systems and print/mail/fax provider integrations.
ADD-ON SOLUTIONS TO FILL GAPS
Fully customize your complete program, including all communications to patients and physicians. Use only the components of the CSS solution you require. We can build a solution that's right for you.
CUSTOMIZABLE & MODULAR
The CSS Platform has the ability to deeply integrate with EHR/EMR systems using the latest in HL7/FIHR standards.
We know how important your time is. That is why we guarantee service uptime and availability. We adhere to strict service level agreement requirements to ensure we’re always online when you need us.
SLA & UPTIME GUARANTEES
One of the most underestimated elements of clinical care is the workflow process, especially when patient contact is required. We allow work tasks of various types to be distributed to team members.