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Clinical Support Services and Medicine-On-Time are now CSS Health
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Lower costs and measurably improve outcomes by proactively identifying populations with low medication adherence

Commercial health plans face a constant challenge when it comes to balancing member health and shareholder returns – how to maximize wellness while minimizing excessive and unnecessary healthcare expenses. CSS Health’s unique combination of medication management technology, supplemented with human engagement, helps plans deliver significantly higher levels of savings and cost control by improving end-to-end medication management for at-risk populations.

Powerful, Intuitive Data Analytics
CSS Health’s population data segmentation technology quickly identifies members who might be likely to incur unusual expenses due to complex medication regimens, poor adherence, or chronic diseases. This ability to concentrate on members with the greatest potential for exceptional or ongoing costs gives plans the ability to intervene proactively before minor concerns become major health crises.

Configurable Packaging and Person-to-Person Adherence Follow-Up
CSS Health simplifies complex medication regimens through individually configurable, color-coded daily blister-packs. We also maintain a robust national pharmacy network for delivering these treatments for organizations who do not wish to develop in-house capabilities. Finally, our telehealth outreach services encourage members to follow their medication regimens and tracks their progress to prevent poor adherence from becoming extended hospital stays.

Improved Member Satisfaction
Members appreciate this holistic approach to medication management, too. Proactive outreach helps people feel valued as individuals. Access to lower-cost generic drugs and wellness services defray often frightening medication expenses. Person-to-person contact reassures members that someone cares, especially among the newly ill and populations with complicated conditions. The result is happier, healthier members, and greater satisfaction with their commercial health plan.

Flexible Configurations for Organizations of All Sizes
Whether turnkey outsourced offerings or supplemental programs for targeted operational needs, CSS Health tailors its solutions for each commercial plan customer. For more information on our commercial plan products and services, click on the links below.

MTM Commercial

Powerful Wellness Management to Reduce Healthcare Costs for Commercial Health Plans

Enhanced Adherence Programs

Improve outcomes, reduce costs, and improve Star ratings by preventing end-of-year drop-off in adherence

MTM PBM

Smart™ Automated CMR and Person-to-Person Adherence Services Reduce Costs, Increase Margins, and Free Staff for Non-Administrative Tasks

MTM Self-Insured

Smart™ Automated CMR and Person-to-Person Adherence Services Reduce Costs, Increase Margins, and Free Staff for Non-Administrative Tasks

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