Jim is a graduate of Albany College of Pharmacy; he holds a Master’s degree in Health Administration from Union College and a PhD in Operations Research from the University of North Carolina at Chapel Hill. He is a licensed pharmacist in both New York and North Carolina. With extensive experience in the managed care industry, he has served as Director of Ancillary Clinical Service, Manager of Pharmacy Services for Univera Health Care, and Director of Managed Care Programs/Research & Development for Centrus, an Albany-based prescription benefit management company.
At CSS, Jim has used his clinical and analytical background to design a unique care/Medication Management software infrastructure that can accommodate both administrative claims and structured clinical data. As a result of this experience, Jim has participated in a number of data management and data aggregation projects including: Aligning Forces for Quality, Beacon, Community Care Transitions Program, and the Comprehensive Primary Care Initiative. He is currently an assistant professor in the Department of Health Services Administration at D’Youville College, Buffalo, NY, teaching graduate-level courses, and serving as thesis director. He has co-authored a number of academic papers, and has been involved in the development of numerous research projects—all of which have influenced and enhanced his work with CSS.